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Lonni Kieffer


Co-Founder, Customer Success

Lonni’s career began in marketing and account management working for advertising agencies and most recently a global media corporation where she worked in consumer analysis and marketing strategy.

In 2021, she translated her passion and expertise in educating, supporting and empowering people and businesses to make data-driven decisions that fuel growth to the fastener industry.

Lonni leads the customer success team and works with businesses in automating processes to support more efficient cert management and stronger collaboration and relationships with vendors and customers. Her commitment to meeting everyone where they are at and building trust and confidence with the tools and resources needed to embrace change has helped build the SmartCert network.

Lonni lives in Gilbert, Arizona, with her husband, co-founder Lyndon Lattie, and their three daughters.

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